I use Internet Explorer browser with Windows 7/Vista/XP operating system. When I click ‘Login’, it kicks me back to the ‘Home’ Page.

This is a known issue on Internet Explorer/Windows 7/Vista/XP. We recommend that you use the Chrome browser.

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When I attempt to open a module, all I see is a white screen

Our program uses Adobe Flash, this program must be installed on your computer if you prefer one of the browsers below.

Firefox on a Windows PC or Mac
Safari on a Mac or a Windows PC

If you wish to use one of the above browsers, ensure that Adobe Flash is installed.

For our program, the recommended browser for both a Windows PC and a Mac is Google Chrome.
Chrome has Adobe Flash built in, so you won’t have to install it.
On a Windows system, both the Edge browser and Internet Explorer have Flash built in.

See the next FAQ for instructions on how to change settings on the Chrome browser if you see a white screen (Mac or Windows PC).


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